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FAQs
Frequently asked questions
Let us show you how your product come to life.
Product customization at Twenty4Tees is a simple process. First, select the product category you would like to customize, such as t-shirts or hats. Next, choose from our wide selection of design templates or upload your own design. Use our design tool to make any additional changes to your design, such as adjusting the color or size. Once you’re satisfied with your design, add it to your cart and proceed to checkout. Our team of experts will then print and ship your custom product straight to your doorstep.
At Twenty4Tees, we offer a wide range of products that can be customized to your liking. From t-shirts and hoodies to mugs and hats, we have a variety of product categories to choose from. Additionally, we offer custom branding options for many of our products, so you can add your own logo or brand name to your custom creations. Explore our range of customizable products and start creating your own unique merchandise today.
At Twenty4Tees, we use a variety of printing methods depending on the product and design. For t-shirts, we primarily use a technique called direct-to-garment (DTG) printing, which uses specialized printers to print the design directly onto the fabric of the shirt. This results in a high-quality print that is both vibrant and long-lasting. We also offer screen printing and embroidery options for certain products, depending on the design and customer preference. Rest assured that all of our printing methods use the latest technology to ensure that your custom product looks its best.
The best T-shirt material depends on your preference and the intended use of the shirt. At Twenty4Tees, we offer a variety of materials to choose from, including cotton, polyester, and blends of both. Cotton is a popular choice due to its softness and breathability, while polyester is known for its durability and moisture-wicking properties. Blends of both offer the best of both worlds, combining the softness of cotton with the durability of polyester. Ultimately, the best T-shirt material for you will depend on your personal preference and the intended use of the shirt.
Support
Frequently asked questions
You’ve got the idea, we’ve got the tools—design your custom clothing with our free design assets:
Any questions
team@twentyfourtees.com
Our standard turnaround time for custom products is 3-5 business days, not including shipping time. Shipping time will vary depending on your location and the shipping method you select at checkout. We also offer expedited production and shipping options for those who need their custom products sooner.
Yes! We provide a digital proof of your design for your review before we proceed with printing. This ensures that you are completely satisfied with your design before it goes to print.
To ensure the longevity of your custom product, we recommend washing it in cold water and hanging it to dry. Avoid using bleach and ironing directly on the design to prevent any damage.
Yes! We offer bulk discounts for large quantity orders. Contact us for more information about bulk pricing.
We want you to be completely satisfied with your custom product. If you receive a product that is defective or incorrect, please contact us within 14 days of receiving your order and we will work with you to find a solution. Please note that we are unable to accept returns on custom products that have been personalized with specific names, dates, or other unique identifiers.
Support 24/7
Frequently asked questions
At Twenty4Tees, we use a variety of shipping methods depending on your location and the size of your order. Our standard shipping option is USPS Priority Mail, which typically delivers within 2-3 business days after production. For larger orders, we may use FedEx or UPS to ensure timely delivery. You will receive a shipping confirmation email with tracking information once your order has shipped, allowing you to track your package every step of the way.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Contact us for more information about international shipping.
The delivery time for your package will vary depending on your location and the shipping method you select at checkout. Our standard shipping option is USPS Priority Mail, which typically delivers within 2-3 business days after production. For larger orders, we may use FedEx or UPS to ensure timely delivery. Keep in mind that production time is typically 3-5 business days for custom products, so factor this into your delivery estimate. You will receive a shipping confirmation email with tracking information once your order has shipped, allowing you to track your package every step of the way.
Business days refer to the weekdays (Monday to Friday) that are considered standard working days in a business week. This excludes weekends (Saturday and Sunday) and public holidays, which may affect shipping and delivery times. When estimating delivery times, it is important to consider business days rather than calendar days to ensure accurate delivery estimates.
We accept a variety of file types for custom designs, including JPEG, PNG, PDF, and AI. For best results, we recommend using high-resolution images and vector graphics for your designs. If you have any questions about file compatibility, please contact us and we will be happy to assist you.
Yes, we offer the option to order a sample of your custom product before placing a large order. This allows you to ensure that the product meets your expectations before committing to a larger order.
Once an order has been placed, it cannot be cancelled or modified. However, if you contact us immediately after placing your order, we may be able to make changes or cancel the order before it goes to production.
To make a T-shirt design, your first need to install specific graphic design software. Once you’ve done that, start your creation and make sure that your final design is at least 220 PPI so it won’t be pixelated when printed…
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